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SOS Information

Reach the people you trust. Understand the feature before you need it.

Last updated: 13 October 2026

Current setup

Automatic SMS is still being connected and tested. The SOS screen displays whether automatic alerts are active. Until it says they are available, use its call and manual message options. The planned allowance of two automatic alerts per member per month, five-minute cooldown and press-and-hold activation is not yet implemented and must not be relied on as an active protection.

Your three nominated contacts

Save three different mobile numbers with country codes and choose people who have agreed to help. When automatic SMS is active, an alert submits a help message to the three contacts. A submitted message is not confirmation of delivery, that a contact has read it or that help is on the way. Tell your contacts what you expect them to do when they receive an alert.

Location permission

Location is requested when you choose to add it or send an alert. By choosing that action, you ask Sovereign to include the available pin in the message to your nominated contacts. If permission is denied or a location cannot be obtained, an alert may be sent without it. The pin captures a location at that time and may be inaccurate; it does not follow you as you move. Google Maps links open an external service.

Manual options and emergency services

Call links open your phone dialler. Open message links open your SMS app; press Send there for each recipient. Device support and mobile-network charges may apply. Sovereign does not dispatch police, an ambulance or security, monitor alerts, or guarantee availability or a response. In immediate danger, contact local emergency services directly and use another available way to reach help if an alert is unconfirmed.

Responsible use

Use real alerts only when you need help. Agree any live test with recipients beforehand. A no-send preview is planned but is not yet available; do not assume a test button will avoid charges or messaging. Automatic alerts depend on service configuration, provider availability, account balance, connectivity and valid recipient numbers.

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